Are you a user? Are you tired of the constant downtime? Do you want to understand why this happens and some tips you can try to resolve the case? If you’ve answered “YES” to all these questions, you are in the right place. This post focuses on We will understand why it keeps experiencing downtime. Moreover, we will give a few tips that you can use to help resolve the downtime. That said, let’s get started.

Why is Down?

When you sign up to use any platform, a key concern is uptime. How available the site is determines its usability and reliability. Unfortunately, for, this is not always the case. The site has been rendered unusable, and this is not news. Many users complain about, and putting up with its downtime is hard and traumatizing. It gets worse when you don’t understand why down happens or what you should do next.

We’ve researched the situation to unravel the mystery behind down. One of the things we’ve focused on is understanding the key causes of these glitches. Below are the main explanations for why down happens.

  1. Server Maintenance and Upgrades

Every platform requires periodic upgrades and maintenance to enhance usability and performance. For, when its servers are under maintenance or when some upgrades are happening, the website becomes unavailable, causing disruption. How long these maintenances and upgrades take is uncertain. You may face a downtime scenario hindering accessibility, but these maintenance and upgrades are meant to enhance security, fix bugs, and introduce more features.

  1. Server Overload

When faces a case where its servers get overloaded, it will often cause disruption. There are given requests that the servers can handle at a given time. If these requests go overboard, the server becomes overloaded. An overloaded server is rendered unusable and will often become unavailable. Therefore, if you notice down occurring, it could be that its server is overloaded.

  1. Technical Glitches

Any platform faces technical glitches at some point. Even for, when it faces technical glitches, you will encounter downtime. The glitches could be anything from flaws in the code to hardware errors. A technical glitch will affect the platform’s operation and could easily interrupt its usability.

  1. DDoS Attacks

When a malicious hacker decides to paralyze a platform, staging a DDoS attack is one effective way. has reported facing several DDoS attacks, rendering it unavailable. If you try accessing when it is under a DDoS attack, you will experience a downtime case.

Getting back after a DDoS attack takes time, as the server may have to be restarted to free it from being overwhelmed by the numerous malicious requests aimed at crippling it.

  1. Traffic Overload

Sometimes, there could be a case where numerous users are trying to access at the same time. When there is an over flux of requests sent to the server, especially during peak hours, the server may fail to handle the requests and face downtime.

  1. Network Outages

Every online platform relies on network availability to run its activities. In the unfortunate case that has a network outage scenario, it will be unavailable. That automatically causes the down situation, and all users will be affected.

What Actions to Take When Down Occurs

Having discussed what causes the down case, it’s worth mentioning some of the actions you can take to deal with this situation. Check the below tips and tricks and apply those relevant to your case. Hopefully, you will find some to help resolve the issue.

  1. Monitor Website

Whenever you face downtime, check with’s website on their status. Check if the server is up and if the site is accessible. That way, you will stay informed on what could be the problem and what action to take.

  1. Load Balancing

For, they should have a means of distributing incoming traffic to eliminate a case of server overload. By having different servers to handle the requests, no downtime will occur.

  1. DDoS Protection

Having a DDoS protection measure in place will help ease the chances of down. As the user, you should consider implementing DDoS protection on your end to help ensure the site remains up.

  1. Consider Alternative and Reliable Platforms

For someone who keeps getting losses due to the frequent downtime, having an alternative option is understandable. You can find a better option that gives more uptime and reliability instead of keeping up with the frustrations. Go for a scalable hosting option that can handle traffic spikes.

  1. Contact Customer Support

Suppose you are facing rampant downtime accessing, you should contact customer support. Their support team will guide you on why the downtime occurs and how to deal with it.

  1. Clear Your Browser’s Cache

Sometimes, your browser may be the cause of the downtime. When the cache gets corrupted, it may fail to work as expected, hindering you from accessing as you should. Therefore, consider clearing your browser’s cache to deal with the problem. Depending on your browser, you should get the option to clear the cache from the settings page.

Conclusion offers numerous services for its users. However, many users have reported facing downtime issues, and the site can’t be accessed. When this happens, you will face losses and endless frustrations. We’ve seen some of the causes of this downtime and given tips on how you can deal with them. Stay informed and take the right action to tackle downtime.