Good sleep is essential to good health, so it’s important to choose a mattress that’s right for you.

But what if the mattress you bought at Costco with so many expectations isn’t giving you the cozy slumber you were hoping for?

So you might be searching on google “What is Costco’s mattress return policy?”

Well, you’re in luck because we’ve done the research for you, and here’s everything you need to know about returning a mattress to Costco.

Also Read: Does Costco Do Oil Changes in 2022?

What Is Costco’s Mattress Return Policy?

Costco has a very generous return policy. You can return almost anything you’ve bought at the store at any time, for any reason, with no questions asked. This policy also applies to mattresses. If you’re not happy with your mattress for any reason, you can return it for a full refund.

What Is Costcos Mattress Return Policy

How To Return A Mattress At Costco

Here’s a step-by-step guide to returning your mattress:

  1. Start by calling customer service to begin the return process.
  2. Customer service will give you a return authorization number.
  3. Pack up the mattress in its original packaging and include your packing slip or receipt.
  4. Take the mattress to your nearest Costco warehouse.
  5. The warehouse will process your return and issue a refund to your original method of payment.

How Long Do You Have To Return A Mattress At Costco?

Basically, you have 90 days from the date of purchase to return the mattress. This is a very generous timeframe, and it should give you plenty of time to decide if the mattress is right for you.

Since mattress comfort is such a personal preference, it’s important to take your time in choosing the right one. And with Costco’s return policy, you can do just that.

What Is The Warranty Period For Costco Mattresses?

Costo does not offer a warranty on their mattresses because they are already selling them at such a low price.

However, the store does offer a satisfaction guarantee, so if you’re not happy with your purchase, you can always return it.

Does Costco Accept Opened Mattresses?

You won’t believe us but do you know that Costco even accepts opened mattresses? Isn’t it great news for all those people who want to buy a mattress from Costco but are afraid that they might not like it? We know the feeling as picking a mattress is such a personal decision and it is hard to decide without trying it out first but with Costco’s return policy, you can always return it if you don’t like it.

Can You Return A Mattress Without A Receipt? 

This is another one of the great things about Costco’s return policy. You can actually return a mattress without even a receipt and get a full refund as long as you have your membership card. If you don’t have your membership card, you can still return the mattress but you will only receive a store credit.

What Happens If The Mattress Is Damaged? 

If the mattress is damaged, then you will not be able to return it and you will have to contact customer service. They might be able to help you out but most likely, you will not be able to get a refund.

Where Do Costco Mattress Returns Go?

It depends if the mattress is still usable or not. If the mattress is still in good condition, then it will be donated to a local charity. However, if the mattress is damaged or stained, then it will be sent to a recycling center to be recycled.

Will Costco Refund For The Returned Mattress?

Definitely Yes, Costco will refund your entire purchase price, including any delivery fees but the refund process will be made only to your original method of payment. For suppose, if you bought the mattress using your Costco Cash Card, then the refund will be processed to that card and if you paid by check, then the refund will be mailed to you in the form of a check.

Also Read: Does Costco Have Scan and Go? [All You Need To Know]


What Are The Best Mattresses From Costco?

There are a few different mattresses that are popular among Costco shoppers. These include the Novaform Serafina Pearl Gel Memory Foam Mattress, the Kirkland Signature by Stearns and Foster Hope Bay Mattress, and the Novaform 14″ Comfort Grande Gel Memory Foam Mattress. All of these mattresses have great reviews and are very popular among shoppers.

Will Costco Refund For The Returned Mattress?

Costco will surely refund your 100% money as soon as they receive the mattress in their warehouse in the condition you received it.

How Much Time Will It Take To Get My Refund?

It generally takes around 2-3 weeks for the refund to show up in your account but it can sometimes take longer depending on your bank.

Can Someone Else Return Your Mattress To Costco For You? 

Yes, if the person you are sending for returning the mattress is a already membership holder at Costco, they can surely return it on your behalf. Costco membership is not required to make a purchase but you need it to return an item and receive a refund.

Do I Need My Costco Membership Card To Make A Return? 

Yes, you need to have your Costco membership card with you to return an item and receive a refund. You can still return the item without your membership card but you will only receive a store credit.

Final Thoughts

Costco’s mattress return policy is one of the most generous in the industry. You can return your mattress at any time, for any reason, with no questions asked. This policy gives you the peace of mind that you need when making such a big purchase.

If you’re in the market for a new mattress, be sure to check out Costco. With their great selection and generous return policy, you’re sure to find the perfect mattress for you.