When you order something from Amazon, sometimes the last thing you want to happen is for that order to be canceled. Whether it’s because you changed your mind or something else came up, canceling an order can feel like a hassle. But what happens if you do need to cancel? Are you still charged for the item? We did some digging to find out.
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If You Cancel An Order On Amazon Are You Still Charged?
The short answer is: it depends. If you cancel an order before it ships, you won’t be charged. However, if the item has already shipped, you will be charged for the item and will also have to pay for return shipping.
To cancel an order before it ships, simply go to Your Orders on Amazon.com and find the order you want to cancel. Then click the Cancel Order button next to the item. You’ll see a pop-up asking you to confirm that you want to cancel the order. Once you do, your order will be canceled and you won’t be charged.
If the item has already shipped when you try to cancel the order, you’ll see a message that says it’s too late to cancel. In this case, you’ll be charged for the item when it ships, and you’ll also have to pay for return shipping. You can return the item by following the instructions on the packing slip that came with your order.
What Is Amazon’s Cancellation Policy?
While the process for canceling an order is pretty straightforward, Amazon’s cancellation policy is a bit more complicated. According to Amazon’s policy, you can cancel an order within 24 hours of placing it, as long as it hasn’t shipped yet. However, if you cancel an order after 24 hours, you may be subject to a cancellation fee.
The cancellation fee is based on the total value of the order and ranges from $5 to 20%. So, if you cancel an order for an item that costs $100, you would be charged a $20 cancellation fee.
It’s also important to note that some items are ineligible for cancellation. These include digital items like e-books and software, as well as items that are made to order, such as custom jewelry.
Ineligible items will be noted as such on the product page. For example, if you try to cancel an order for an e-book, you’ll see a message that says “This item cannot be canceled.”
According to Amazon, they will cancel orders under the following circumstances:
- You requested the cancellation
- The item is out of stock
- There is a problem with the payment method
- The item isn’t eligible for shipping to the address you provided
- The seller confirmed the cancellation
If you cancel an order and don’t receive a refund within a few days, you can contact customer service for help.
Can You Cancel An Order After It’s Shipped?
In most cases, you can’t cancel an order after it’s been shipped. However, there are a few exceptions. For example, if you ordered an item and it was damaged in transit, you can contact customer service to request a refund or replacement.
You may also be able to cancel an order if it’s taking longer than expected to ship. According to Amazon’s policy, orders that haven’t shipped within 30 days can be canceled at any time.
To cancel an order that’s already been shipped, you’ll need to log into your Amazon account and go to the returns center. Then, select the order you want to cancel and follow the instructions.
It’s important to note that you’ll still be charged for the item if you cancel an order after it’s been shipped. You can request a refund by contacting customer service, but you may not receive one.
Canceling an order on Amazon can be a bit of a hassle, but it’s usually possible as long as you do it within 24 hours of placing the order. If you need to cancel an order after it’s been shipped, you may be able to do so by contacting customer service, but you’ll still be charged for the item.
How To Cancel An Amazon Order After It’s Delivered
If you cancel an Amazon order after it’s been delivered, you’ll need to contact customer service to return the item. You can do this by logging into your Amazon account and going to the Help section. Then, select the Returns and Refunds option and follow the instructions.
You may be charged a restocking fee when you return an item, so be sure to check the policy before you contact customer service.
How long does it take for Amazon to give you your money back after canceling an order?
According to Amazon, it can take up to three business days for them to process a cancellation and issue a refund. However, it may take longer for the refund to show up in your account.
If you cancel an order on Amazon, you will usually receive a refund within a few days. However, it may take longer for the refund to show up in your account.
What To Do If You Accidentally Canceled Amazon Order
If you accidentally canceled an Amazon order, you can try to contact customer service to see if they can reinstate it. You’ll need to have your order number and the date of the cancellation handy when you call.
You can also try reaching out to the seller directly. If you cancel an order that’s fulfilled by Amazon, you can contact them through the Help section on their website. If you cancel an order that’s fulfilled by a third-party seller, you’ll need to find their contact information on the product page.
You can also buy the item again if it’s still available. Just be sure to check the price before you place the order so you don’t end up paying more than you have to.
Accidentally canceling an order on Amazon can be frustrating, but it’s usually not a big deal. You can usually get your order reinstated by contacting customer service or the seller directly. Just be sure to have your order number and the date of the cancellation handy when you call.
What If I Need to Cancel My Amazon Prime Membership?
If you need to cancel your Amazon Prime membership, you can do so by going to Your Account and then clicking on the “End Membership and Benefits” link. You’ll have the option to end your membership immediately or at the end of the current billing cycle.
If you choose to end your membership immediately, you won’t be charged for the next month. However, you will still have access to Prime benefits for the remainder of the current month.
Keep in mind that if you cancel your Amazon Prime membership, you’ll also lose access to any Prime video content you may have purchased or rented. So, if you have any unfinished movies or TV shows, be sure to finish them before canceling.